The coach enters a partnership, so to speak, with the employee. The employee is the key variable in the relationship. Goals need to come from inside the person and offered to the coach…..not the other way around. A person engaging services of a coach usually knows the “correct” way to do things. The person knows how to talk, knows it is not all right to yell at co-workers when under stress, understands that a leader tries to work toward synergy. This knowledge is repeated from books and papers, but not totally trusted or internalized. An apt description of a coach could be, “She didn't teach me anything. But whenever I met with her, I became a better person.” In other words, the coach didn't teach me anything new. But, she used my strengths and knowledge to build the skills in me.
An effective coach will work with the client (that partnership stuff) to understand the key behaviors that will make the biggest positive change in effectiveness. The coach will build a clearer understanding of the stakeholders who assess if adequate change occurred. It’s not about understanding the practice. Anyone can spew back book knowledge, highlights from the latest association seminar, or quotes from a journal. It’s about practicing the understanding.
To learn more about how to practice this understanding, contact Results Group, LLC at www.ResultsGroupLLC.com or 515-330-2866.
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